We value your privacy

We use cookies to enhance your experience on our website.

Home page link
LoginRefer a Friend
Telstra's 3G network is closing 28th October 2024. Text '3" to 3498 to check if your device is impacted. For more information click here

How can we help you?

We've covered all the Konec Mobile hot topics in the FAQs below, but if you can't find the answer you need, send us a support request from your account, call us on 1300 4 KONEC (1300 456 632), or drop us an email at help@konec.com.au.

Getting Konected

Need some help?

If you can't find the help you need in our FAQs, send us a support request and we'll get right back to you.

Contact Us

If you're a Konec Mobile customer, send us a support request from your account for a speedy reply. If you're not a customer yet, we'd love to hear from you so drop us an email at: help@konec.com.au

Call us

We're here to help you on 1300 4 KONEC (1300 456 632) Monday to Friday, 10am to 7pm Sydney time.

National Relay Service

If you are d/Deaf, hard of hearing or have a speech/communication difficulty, please contact us by

Step 1
Contact us through your preferred NRS call channel on NRS call numbers and links

Step 2
Provide the NRS with our phone number 1300 4 KONEC

For more information visit About the National Relay Service